Services

We are proud to offer a range of high-quality services and supplies to make your life easier and your pup happier! In everything we do, our top priority is keeping your pup happy, healthy and safe.

Daycare
We offer full-day and half-day daycare options as well as pick-up and drop-offs to/from daycare.

Crate-free Boarding
Our crate-free boarding offers a fun, relaxing, and less stressful alternative to traditional kennel boarding.

Shuttle Services
For the convenience of our clients without access to vehicles, we are pleased to offer a shuttle service for boarding, as well as a weekly Playgroup for daycare. You can find more details at the bottom of this page, or email us for an in depth breakdown of pricing, coverage area, and schedule availability.

Training
We work with experienced trainers to refer you to quality classes for all your and your pup’s needs.

Pet Supplies
We bring you the highest quality brands and products for both dogs and cats.

Shuttle Information

Our shuttle service is a convenient way for you to ensure your pup can safely get to and from daycare and boarding, even if your schedule doesn’t allow you to drive your dog yourself.

A Note About the Shuttle
Despite what “shuttle” sometimes means in other situations, our shuttle service is not a taxi service. While we always strive to help every customer every way we can, we are often unable to accommodate last-minute transportation requests if they fall outside the realm of our usual services. One off pick ups or drop offs may seem quick and easy, but it’s difficult for us to add irregular stops as we have routes planned out in advance each day to minimize time in the car for the dogs. Adding even one stop can interfere with these routes, and is harder to fit into the existing shuttle schedule than it initially seems. Advance scheduling is the key to a smooth and successful pup shuttle system.

Safety Protocols

First and foremost is how we keep your dog safe during travel. Dogs are dressed in seatbelt harnesses and clipped into the seats. If you can provide a suitable harness to be used as a seatbelt harness, please send your pup wearing it! This prevents accidental escape as well as safe restraint in case of a car accident. It also keeps dogs from playing and roughhousing in the car, which is dangerous for all involved. You can find more information about the harnesses we use here. For the well-being and comfort of all our dogs, we limit the total route time to a maximum of 90 minutes. Our Peabody vehicle is limited to 7 dogs per run, and our Malden van is limited to 10 dogs. We make an effort to keep shuttle routes as efficient as possible so dogs are not in the vehicles any longer than necessary.

Dogs are checked in and out of our computer system upon arrival and departure. The shuttle drivers are expected to keep  a written log of when all dogs are picked up and dropped off at their homes for our records. This ensures all shuttle dogs are accounted for both to and from Riverdog. 

COVID19 Precautions: Our shuttle drivers are expected to wear masks when interacting with the public and entering homes.  All shuttles are equipped with hand sanitizer and vetricidal cleaners so that we can sanitize regularly. If you would prefer the driver to avoid coming into your home, you can arrange with them to call upon their arrival, and you can hand the dog off to the driver outside.

Playgroup (daycare)

PlayGroup is a special service program that we run Monday through Friday, which includes: home pick up, a minimum of a half day of daycare at either our Peabody or Malden facility, and home drop off.  Scheduling in advance is required, as the shuttle has limited seats and fills quickly.  Which facility your dog is shuttled to depends on where your home is located and can be made apparent at the time of enrollment. For more detailed information about scheduling availability, please email us at riverdog@riverdogdaycare.com
Coverage area: Somerville, Malden, Medford, Woburn, Winchester, Melrose
Cost: $40 per day, or $36 when you buy a package of 5 days or more
Pick up/ Drop off window: Dogs are picked up between 9:00-11:00 AM and dropped off
between 3:30-5:30 PM

Boarding Shuttle from Home

Need to board your pup in Peabody but can’t make the drive there? We can pick your dog up and drop them off at home on either end of their boarding stay. We’ll bring them to Peabody along with their food and medication that you leave packed and ready to go the morning we come for pick up. We will not bring along any beds, blankets, toys, or bowls, as we provide all these things for them and for sanitation purposes we prefer to utilize our own materials. Then when it’s time for them to come home, we will drop them off along with any food or medication that is left over.
                    Coverage area: Somerville, Malden, Medford, Woburn, Winchester, Melrose
Cost: $15 each way within the coverage area.
Cost outside the coverage area is
commensurate on location and average round-trip time. Please note that farther or
more difficult-to-navigate areas, such as Boston, Cambridge, and Arlington as
examples, will be priced higher.

Pick up/ Drop off window: Dogs are picked up between 9:00-11:00 AM and dropped off
between 3:30-5:30 PM

Free Boarding Shuttle from a Location

Monday through Friday, we provide our boarding dogs with free transportation between our Peabody and Somerville locations. You can opt to drop your pup off in Somerville with all of their food and medications needed for their boarding stay, and we will transport your pup up to Peabody during that day. Similarly, on their last day of boarding, we will bring them back down to Somerville for pick up.

If you are looking to utilize this service, boarding dogs must be dropped off at the Somerville or Malden facility by 9am, and can be picked up after 5pm to go home. Please give us as much advance notice as possible if you need transportation for your pup to allow us to effectively plan our shuttle routes.

For more details, or to check availability on our Playgroup routes, please email us at riverdog@riverdogdaycare.com or call one of our locations and we will be happy to clarify.


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